Frequently Asked Questions (FAQ)


Basics: WOMEX and virtualWOMEX

What is WOMEX?

WOMEX – Worldwide Music Expo – is the most international music meeting in the world and the biggest conference of the global music scene, featuring a trade fair, conferences, films and showcase concerts. Over 2,500 professionals (including 260 performing artists) come together every October from over 90 countries, making WOMEX not only the number one networking platform for the world music industry, but also the most diverse music meeting worldwide.


What is virtualWOMEX?

virtualWOMEX, is your online gateway to the global music community. It is an account based platform and professionals’ database associated with WOMEX, giving you access to over 10,000 international music companies and 20,000 delegates including contact details of WOMEX participants. With a yearly subscription you can:

  • Present yourself, your colleagues and your company to the professional WOMEX network - the standard for everybody in the global music business.
  • Find, contact, network and stay in touch with registered users and delegates.
  • Discover partners & collaborations throughout the year - 365 days.
  • Trade online. Publish your services, products and offers to the virtualWOMEX community through ads - stay visible and active.
  • Share and stay up to date on all the latest events, trends and news from the global music scene.
  • Access exclusive content. On-demand digital content from conference sessions, showcase concerts and films.

Registration

How can I register for WOMEX?

See the WOMEX website for information.


How can I register for virtualWOMEX?

To register for virtualWOMEX please use this registration form.


I am registered for the actual WOMEX event. Do I need to register for virtualWOMEX as well?

No, all registered delegates of the WOMEX event will automatically get a complimentary virtualWOMEX account valid for one year from the date of registration payment/confirmation.

A virtualWOMEX account including a profile will be set up automatically or it will be updated if it was created before - we will email you the account details.


I am not registered for WOMEX but I would like to participate in virtualWOMEX. Is that possible?

Yes. virtualWOMEX is open to everybody who would like to access the database and network with global music professionals, complete with WOMEX delegates and companies. All interested parties can register for virtualWOMEX or extend their existing account without participating in WOMEX itself.


Participating in virtualWOMEX

How do I log into my virtualWOMEX account?

Once you register for WOMEX (or virtualWOMEX only) go to www.womex.com and click on the “login” button on the top right hand corner of the screen. After logging in, click on the “MyWOMEX” button on the top right hand corner of the screen. You will be then directed to the company virtualWOMEX account.


How do I update my company and delegate profile?

Once you are logged in to your profile, click on “edit my company data” and “edit my delegate date” buttons in the multi-coloured menu on the right hand side of the screen. Please remember to hit the “save” step at the end of the process, for any changes made to be saved.


How can I be more visible on virtualWOMEX?

With your account you can personalize your company and delegate profile(s):

  • update your company profile with correct contact details, activities, description including website and links plus upload a logo.
  • complete delegate(s) profile(s) connected to a company and make sure job title, contact details, a bio plus links and a photo if you wish are updated and completed.
  • remember the more personalized information you provide the more accessible you are to the community.
  • contact and connect with delegates using the search/ advanced search function.
  • publish your own information through the Artists, Events, Ads, News, Records categories.

How can I update our company logo?

Login into virtualWOMEX and go to 'MyWOMEX'. Click on 'edit company data'. You can upload your logo in the fifth step of editing.


How can I add a new artist and/or record to virtualWOMEX?

Log into your virtualWOMEX account. Click on the artist and/or record categories on the top of the screen in the black box. In the top right hand side of the screen, click on “ + publish new artist” or “ +publish new record”. Please remember to click on “publish” after you add a new item and make any changes.

This section is a mix of official WOMEX artists/records and updates from the larger community.


Can I upload audio/video files anywhere?

Yes you can, when you “+publish new artist” or “+publish new record”, you can add “links and media” in the sixth step of editing.


How can I create and publish news, ads, events to virtualWOMEX?

Login to your virtualWOMEX account, click on the desired category at the top of the screen in the black box. In the top right hand side of the screen, click on “ + publish new …”. Please remember to click on “publish” after you add a new item and make any changes.

This section is a mix of official WOMEX news/events and updates from the larger community.


What is the on-demand category?

The on-demand category is connected to exclusive online WOMEX content only available to you throughout the year with constant new updates.



How can I search for a company or delegate?

Login into virtualWOMEX account, click on “companies” or“delegates” in the category section of the top menu. Click on the “search” button. Use the “search” or the “advanced search” function depending on your needs.


How can I search for delegates attending a particular edition of WOMEX?

Login into virtualWOMEX account, click on “delegates” in the category section of the top menu, then click “show all” under “show womex XX delegates” Or: Advance search, in the delegate box select the applicable edition from the drop down menu.

Please note: delegates / companies that are registered for the current edition of WOMEX are marked with the year in the upper right corner of their profile picture.


How can I contact a delegate in virtualWOMEX?

Login into virtualWOMEX account, click on “delegates” in the category section on the top of the screen. Click on the “search” button. Use the “search” or the “advanced search” function. Once you find the delegate you can click on them and have access to their contact details or if they are online you can chat with them directly.


Your virtualWOMEX account

What content of virtualWOMEX is public?

The following content: companies (subject to company privacy settings), news, ads, artists, records, and events posted by a registered virtualWOMEX user are publicly visible to everyone. However, some information is accessible only to registered virtualWOMEX users. These are:

  • delegate profiles
  • business contacts of companies and delegates (as opposed to 'public contacts')
  • exclusive on-demand yearly digital content

Will my virtualWOMEX profile appear in an attendance list?

Only, if you give us consent for it during the registration process. In the case of an actual physical event and you are a registered delegate your details will appear in the attendance list on the website and app.


Can I control what profile details appear on virtualWOMEX, website or the app?

Yes, when you register for WOMEX or virtualWOMEX you are given privacy options including if you want to have your company address, contact details appear in virtualWOMEX and the WOMEX website.


How can I change the name of my company or delegate?

For any name related changes please contact virtual@womex.com.


I forgot my password. How can I reset it?

You can request a password reset link by clicking Forgot your password? in the login form.


How can I delete my account?

Please contact us via virtual@womex.com and we will do it for you.


Someone left my company but the account remains. How can I delete it?

Please contact us via virtual@womex.com and we will do it for you.


I have registered for WOMEX, but I have not received my virtualWOMEX login details yet.

Please check your spam folder. Your virtualWOMEX login details are created and sent to you after we have received the full payment for your WOMEX registration. If you think this is the case, please contact us via virtual@womex.com.


My account is no longer valid. Is this the end?

The information you posted about yourself and your company will remain visible in virtualWOMEX unless you ask us to remove it. You can still log in and change basic info like your contact data, but to post records, artists, etc. you’d need to extend your virtualWOMEX account for another year


Other questions

Who can I turn to when I have a technical problem or questions?

Please contact us via virtual@womex.com.