Frequently Asked Questions (FAQ)


Basics: WOMEX and virtualWOMEX

What is WOMEX?

"The most important international professional market of world music of every kind. This international fair brings together professionals from the worlds of folk, roots, ethnic and traditional music and also includes concerts, conferences and documentary films. It contributes to networking as an effective means of promoting music and culture of all kinds across frontiers." - UNESCO Global Alliance for Cultural Diversity


What is virtualWOMEX?

virtualWOMEX, your online gateway to the global music community, is an account based online service platform and professionals directory associated with WOMEX – The World Music Expo. It enables communication between fully registered Delegates attending an upcoming/running edition of WOMEX as well as registered virtualWOMEX members.

  • Present yourself, your colleagues and your company to the professional WOMEX network - the standard for everybody in the world music business.
  • Trade online. Publish your services, products, requests to the virtualWOMEX community - be visible and active.

What is the relationship between WOMEX and virtualWOMEX?

virtualWOMEX is a service of WOMEX. You don't have to register to WOMEX to take part in virtualWOMEX (and vice versa). But virtualWOMEX can be very useful for companies attending WOMEX to further network with the partners they meet at the trade fair. Similarly, companies registered only for virtualWOMEX can develop relationships with others before a possible meeting at the annual WOMEX.


Registration

How can I register to WOMEX?

See the WOMEX website for information.


How can I register to virtualWOMEX?

To register for virtualWOMEX please use the virtualWOMEX registration form.

All registered delegates of WOMEX annual event will get a virtualWOMEX account for one free year. A virtualWOMEX account including a profile will be set up automatically or it will be updated if it was created before - we will send your account data to your email address.


I am registered to the actual WOMEX event. Do I need to register for virtualWOMEX as well?

No, a registration to the yearly WOMEX comes with a free year of full access to virtualWOMEX - you don't have to register for virtualWOMEX separately.


I am not registered for WOMEX but I would like to participate in virtualWOMEX. Is that possible?

Yes. virtualWOMEX is open to everybody who has a deeper interest in world music. All interested parties can register for virtualWOMEX or extend their existing account without participating in WOMEX itself.


Participating in virtualWOMEX

What can I do in virtualWOMEX?

With your account you can build and update your own profile:

  • You can present yourself and your company in a profile
  • Modify your main data (address, phone, activities ...)
  • Publish or modify News, Artists, Records, Events, etc
  • Get in contact with all virtualWOMEX members
  • Find, network and meet with WOMEX delegates

What content of virtualWOMEX is public?

The following content: companies, news, ads, artists, records, and events posted by the users of virtualWOMEX is publicly visible to everyone. However, some information remain accessible only to the registered users. They are:

  • delegate profiles
  • business contacts of companies and delegates (as opposed to 'open contacts')

Will my profile data appear in the printed guide and the app?

If you register for the yearly WOMEX before Guide Rate, please note that the information about your company and yourself will be printed in the yearly WOMEX Guide. Please note that:

  • all changes to your profiles made until the date of the "Guide Rate" will be printed in the yearly WOMEX Guide
  • all changes to your profiles made after the date of the "Guide Rate" will appear online and in the app only


Can I prevent my data from appearing public in virtualWOMEX, the printed guide or the app?

Yes, please contact us via virtual@womex.com.


Why can’t I just change the name of my company or delegate?

Please note that NAME CHANGES of registered delegates in terms of transferring the registration to another person are subject to a fee of 40 EUR and have to be handled by the registration department.


How can I update our company logo?

Login into virtualWOMEX and go to 'MyWOMEX'. Click on 'edit company data'. You can upload your logo in the fifth step.


Your virtualWOMEX account

I forgot my password. How can I reset it?

You can request a password reset link by clicking Forgot your password? in the login form.


Can I delete my account?

Please contact us via virtual@womex.com and we will do it for you.


Someone left my company but the account remains. Can I delete it?

Please contact us via virtual@womex.com and we will do it for you.


I have registered for WOMEX, but I have not received my virtualWOMEX login details yet.

Note that your virtualWOMEX data are created and sent to you after we have received the full payment for your registration to WOMEX. If you think this is the case, please contact us via virtual@womex.com.


My account is no longer valid. Is this the end?

The information you posted about yourself and your company will remain visible in virtualWOMEX unless you ask us to remove it. You can still log in and change basic info like your contact data, but to post records, artists, etc. you’d need to extend your virtualWOMEX account for another year


Other questions

To whom can I turn when I have a technical problem or questions?

Please contact us via virtual@womex.com.